FAQ
Straight answers
Early storefront, data, software-agent limits, human approval, named jobs, and the download — in plain language.
Why is AUTOM8 still quiet?
We are early: a small storefront and one buyable pack. No paid ads unless we say so. Listings, if any, are under AUTOM8 — not a personal profile. If you found the site, you can buy General Inbox Triage or leave an email for the rest.
How do you handle data?
Pack files are templates and fictional fixtures. Real customer, tenant, or client personal data should stay in the shop’s existing private systems — never in shared template folders or public repos. Waitlist emails are used only to notify you about pack availability. Do not paste secrets, passwords, or live customer records into demos.
What can these software agents do?
Draft and structure work: qualify leads, triage inboxes, acknowledge maintenance requests, sort bookkeeping mail, and turn messy notes into client updates. They produce labeled DRAFT messages, scorecards, and handoff notes so a human can move faster.
What can these software agents not do?
They must not invent listings, prices, balances, estimated times of arrival, or legal advice. They must not move money, change bank details, auto-send messages, or pretend to be a licensed professional. Life-safety, fraud, wire-change, and legal threads escalate to a human.
Is human approval required?
Yes. Every pack is built around a hard approval gate: drafts are fine; silent auto-send is off by default. A person reviews and approves the exact text before anything goes to a customer, tenant, vendor, or client. The same gate covers spend, merge, and public posts — a human still clicks those.
Why named jobs instead of one mega-assistant?
Each bot has one obvious job (lead desk, inbox desk, maintenance desk). A coordinator routes work; specialists do the grind. The coordinator does not do the specialist’s job. Overnight, if nothing is new, the worker stays quiet. Shared computers are not a security boundary: bots on one account share logins, so keep secrets out of chats.
How does the waitlist work?
Leave your email on a pack page or the home page. We notify you when more packs go on sale or done-with-you setup opens. General Inbox Triage is already buyable — the full zip is only after Stripe payment (no Free Draft of that paid pack). Waitlist packs still have Free Draft zip downloads on their detail pages — labeled Draft, not a finished paid product.
What is in a Draft zip?
On waitlist packs: a README, standing guardrails, an EDGE-CASES refusal playbook, a worker role prompt plus sample one-shot and sample output, an optional chat front-door personality plus starter prompt, a wiring launch brief, a teach/install checklist (about 90 minutes with a human), and a sample transcript. Adapt the files to your shop before any live use. General Inbox Triage does not ship a Free Draft zip — evaluate on the pack page; the full paid zip is only after Stripe payment.
Browse template packs or read about AUTOM8.